Frequently asked questions
Clear answers before service begins.
Learn how estimates, cleaning requests, service areas, pet care, and boarding discussions work.
How do I request an estimate?
Call, text, or complete the website inquiry form. Skyy will follow up to discuss your home, priorities, and preferred timing before confirming a service request.
Do you publish fixed prices?
No. Every estimate is personalized to the property, service type, current condition, schedule, and any requested extras.
What is included in Basic Cleaning?
Basic Cleaning covers routine upkeep across kitchens, bathrooms, bedrooms, floors, and common areas. The complete room-by-room checklist is on the Cleaning Services page.
How is Deep Cleaning different?
Deep Cleaning includes the Basic service plus more detailed attention to baseboards, reachable fixtures, doors, trim, cabinets, tile, grout, and hard-to-reach areas.
Do I need to provide cleaning supplies?
Supply and product preferences will be confirmed during your estimate. Please share any allergies, sensitivities, or preferred products before service.
Do I need to be home?
Not necessarily. Entry instructions, pets in the home, and access details will be agreed upon before service.
How do booking requests work?
Website actions send you to an inquiry form. A request is not confirmed until Skyy reviews the details and follows up with you.
Which areas do you serve?
Residential cleaning is generally available within about 7 miles of ZIP code 34689. Pet care is generally available within about 20 miles of Tarpon Springs. Exact addresses and schedules are confirmed individually.
What is your cancellation policy?
The formal cancellation policy is coming soon. Any timing or rescheduling expectations will be confirmed before your service.
Do you offer pet care separately from cleaning?
Yes. Dog walking, drop-in visits, pet sitting inquiries, and boarding can be requested independently.
Where does boarding take place?
Overnight pet boarding is provided in Skyy's home.
Are vaccinations required for boarding?
Vaccinations should be current. Suitability and records may be discussed before boarding, and a meet-and-greet may be required.
Can you administer pet medication?
Simple medication may be administered when clear instructions are provided. The specific medication and routine must be discussed in advance.
Will I receive pet-care updates?
Photo and visit updates are available. The preferred update schedule will be confirmed during the care discussion.
Still deciding what you need?
Share the situation and Skyy will help you choose the right starting point.